Frequently Asked Questions

To ensure a smooth and positive experience with our products and services, we address some FAQs and offer illuminating responses. If you have any additional questions, please feel free to reach out to our friendly customer support team.

How Can I Contact Monograms NYC?

You can easily reach us by visiting our website and clicking on the "Contact Us" page. Here, you will find our contact information, including our phone number and email address. Alternatively, you can also reach out to us through our social media channels.

Can I Customize My Jewelry?

Yes, customization is one of our specialties. From engraving initials or special dates to incorporating unique designs or gemstones, our skilled artisans can bring your vision to life. Simply contact our team, and we will guide you through the customization process.

What Materials Are Used in Your Jewelry?

We work with a variety of high-quality materials, including precious metals such as gold, silver, and platinum, as well as gemstones such as diamonds, sapphires, and emeralds.

How Long Does It Take to Receive My Order?

The processing time for each order varies depending on the complexity of the design and the level of customization. Once your order is placed, our team will provide you with an estimated timeframe for completion and delivery.

What Is Your Return Policy?

If, for any reason, you are not happy with your jewelry, we offer a flexible return policy. Please refer to our Refund Policy page on our website for detailed information on our policies and procedures.